Privacy Policy

Who We Are

The Cook Man Cloud Kitchen is a food ordering app operated by Popup Design Company, based in Namakkal, India — 638007. We built and manage this app on behalf of The Cook Man Cloud Kitchen business.

Contact: popupdesigncompany@gmail.com | +91 868 294 6165

What Data We Collect

We collect only what we need to run the app and process your food orders:

• Name, phone number, email — to create your account and contact you
• Delivery address — to deliver your food to the right place
• Order history — to show you past orders and improve recommendations
• Payment info — processed securely via third-party payment gateways (we do not store card details)
• Device info & app usage — to fix bugs and improve performance
• Location (if you allow it) — to show nearby delivery options and autofill address

How We Use Your Data

• Process and deliver your food orders
• Send order status updates and notifications
• Improve the app experience
• Respond to your support requests
• Send promotional offers (only if you opt in)
• Comply with legal obligations

Who We Share Data With

We do not sell your data. We only share with:

• Delivery partners — your name, phone, address to complete delivery
• Payment processors — to handle transactions securely
• Cloud & hosting services — to store and run the app (e.g. Firebase, AWS)
• Legal authorities — only if required by law

Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption and security practices. We keep your data only as long as needed to provide services or comply with legal requirements.

Your Rights

You can at any time:

• Access the personal data we hold about you
• Request correction of wrong data
• Request deletion of your account and data
• Opt out of marketing notifications
• Withdraw location permission via your phone settings

To exercise these rights, email us at popupdesigncompany@gmail.com

Children's Privacy

The Cook Man Cloud Kitchen app is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately and we will delete it.

Third-Party Links

The app may contain links to external websites or payment pages. We are not responsible for the privacy practices of those third parties. Please review their policies separately.

Changes to This Policy

We may update this policy occasionally. We will notify you via the app or email if significant changes are made. Continued use of the app after changes means you accept the updated policy.